Momo Starry 暮之晶商業服務條款Terms of Service
Last updated: Thu Oct 10 2024 20:07:38 GMT+0800 (台北標準時間)
感謝您購買本公司產品，以下為公司服務條款：
1. 緒論
1.1 本服務條款（以下簡稱「條款」）適用於 Momo Starry 暮之晶（以下簡稱「本公司」）所提供的寶石、水晶及礦物產品的所有銷售及相關服務。使用我們的服務即表示您同意遵守本條款。
2. 服務範圍
2.1 本公司提供寶石、水晶、礦物的銷售、鑒定、訂製服務等。
2.2 本公司有權根據市場需求、庫存變動或其他因素隨時修改服務內容，恕不另行通知。
3. 客戶義務
3.1 客戶需提供正確的訂購資料及付款資訊，並確保所購商品僅作合法用途。
3.2 客戶應承諾不將本公司產品用於任何非法或未經授權的目的。
4. 價格與支付
4.1 本公司商品價格以網站或其他公示的價格為準，價格變動不會影響已確認的訂單。
4.2 客戶需於確認訂單後進行全額支付，除非另有協議。
4.3 本公司接受的付款方式包括信用卡、轉帳、及其他本公司指定的方式。
5. 交付與風險轉移
5.1 本公司將按照客戶提供的地址發貨，並確保商品在發貨時處於良好狀態。
5.2 當商品交付至物流公司時，所有風險（包括但不限於損壞、遺失）將由客戶承擔。
5.3 如因客戶提供的地址錯誤或其他原因導致交付失敗，客戶需承擔重新配送的相關費用。
6. 退換貨政策
6.1 本公司接受於商品簽收後7天內的退貨申請，但僅限未開封、未損壞、無磨損的商品。
6.2 本公司不接受人為損傷之退換貨。
6.3 定制商品不接受退換。
6.4 退換貨所產生的運費由客戶承擔。
6.5 詳細請查詢[ 退款與退貨政策 ]
7. 商品質量及鑒定
7.1 本公司保證所出售的寶石、水晶及礦物符合標準規範，但天然材料可能存在天然裂縫、顏色、天然生長型態差異等特徵。
7.2 本公司可應客戶要求提供第三方鑒定證書，相關費用由客戶承擔。
8. 免責聲明
8.1 本公司對於任何因使用產品引起的間接、附帶、特殊或懲罰性損害不負責任。
8.2 本公司不保證產品適合任何特定用途，客戶應自行確保產品符合其需求。
9. 知識產權
9.1 本公司網站、產品包裝、鑒定報告等所涉及的所有內容，包括但不限於設計、商標、圖像、文字，均受相關法律保護。
9.2 未經本公司書面許可，任何人不得複製、散佈或商業利用本公司內容。
10. 終止服務
10.1 本公司有權在未提前通知的情況下終止任何違反條款的客戶之服務。
10.2 客戶可以隨時終止使用服務，但已進行的交易仍需履行。
11. 爭議解決與法律適用
11.1 任何因本條款引起的爭議，雙方應首先友好協商解決。
11.2 若協商不成，雙方同意提交[管轄法院所在地]的法院管轄。
11.3 本條款適用[當地法律]，無論其法律衝突規則如何。
12. 條款變更
12.1 本公司保留隨時修改本條款的權利，修訂後的條款將在本公司網站上公佈並立即生效。客戶繼續使用服務即表示同意修訂後的條款。
13. 聯絡資訊
13.1 如對本條款或本公司的產品與服務有任何疑問，請聯繫：services@momostarry.com。
此服務條款是基本的範本，具體條款內容應根據貴公司實際情況進行調整，以確保合規並充分保障業主的利益。
Please read these Terms of Service ('Terms', 'Terms of Service') carefully before using the website (the 'Service') operated by momostarry ('us', 'we', or 'our').
1. Introduction
1.1 These Terms of Service ("Terms") apply to all products and services offered by [Company Name] ("the Company"), including the sale of gemstones, crystals, minerals, and related services. By using our services, you agree to be bound by these Terms.
2. Scope of Services
2.1 The Company offers products including gemstones, crystals, and minerals, along with services such as customization and gem identification.
2.2 The Company reserves the right to modify the services and products available without prior notice due to factors such as market demand or inventory changes.
3. Customer Obligations
3.1 Customers are required to provide accurate and up-to-date information when placing orders and making payments.
3.2 Customers agree not to use the products for any unlawful or unauthorized purposes.
4. Pricing and Payment
4.1 The prices of products are as listed on our website or communicated through other official channels. Changes in price will not affect confirmed orders.
4.2 Full payment is required upon confirmation of the order unless otherwise agreed.
4.3 Accepted payment methods include credit cards, bank transfers, and other methods specified by the Company.
5. Shipping and Risk Transfer
5.1 The Company will ship products to the address provided by the customer and guarantee the product's condition at the time of dispatch.
5.2 Once the product is handed over to the shipping carrier, all risks (including loss or damage) are transferred to the customer.
5.3 If delivery fails due to an incorrect address or other issues caused by the customer, the customer will be responsible for any additional shipping costs.
6. Return and Exchange Policy
6.1 Customers may return items within 7 days of receipt, provided that the items are in new, unused condition with all original packaging intact.
6.2 Custom-made products are non-refundable, except in cases of defects not caused by human error.
6.3 Requests for returns or exchanges must be made within the 7-day review period. Late requests will not be accepted.
6.4 The customer shall bear the shipping costs incurred for returns or exchanges.
6.5 Please check [Refund and Return Policy] for details
7. Product Quality and Identification
7.1 The Company guarantees that the products meet quality standards, but natural gemstones and crystals may have inherent features like fractures or color variations.
7.2 Customers may request a third-party identification certificate for an additional fee, which the customer will bear.
8. Disclaimer
8.1 The Company is not liable for any indirect, incidental, or special damages arising from using the products.
8.2 The Company does not warrant that the products will meet any specific requirements or uses. Customers are responsible for determining whether the product fits their needs.
9. Intellectual Property
9.1 All content, including but not limited to designs, trademarks, images, and text on the Company’s website and product packaging, is protected by intellectual property laws.
9.2 No part of the content may be reproduced or used for commercial purposes without the Company’s prior written consent.
10. Termination of Services
10.1 The Company reserves the right to terminate services for any customer who violates these Terms without prior notice.
10.2 Customers may discontinue using the services at any time, but any outstanding transactions must be completed.
11. Dispute Resolution and Governing Law
11.1 In the event of a dispute, both parties agree to first seek resolution through good-faith negotiations.
11.2 If a resolution cannot be reached, the dispute will be submitted to the jurisdiction of the courts located in [jurisdiction].
11.3 These Terms are governed by the laws of [State/Country], regardless of any conflict of law provisions.
12. Amendments to Terms
12.1 The Company reserves the right to amend these Terms at any time. Updated terms will be posted on the Company’s website and will take effect immediately. Continued use of our services indicates acceptance of the updated terms.
13. Contact Information
13.1 If you have any questions regarding these Terms or the Company’s products and services, please contact us at services@momostarry.com.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by momostarry. momostarry has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that momo starry shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Taiwan, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have regarding the Service Changes.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 14 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Contact Us
If you have any questions about these Terms, please get in touch with us.